this post was submitted on 22 Jan 2024
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Firefox

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[–] Nommer@sh.itjust.works 130 points 9 months ago (2 children)

I really don't believe twitch is blocking Firefox. Check your add-ons, clear cookies, etc.

[–] swayevenly@lemm.ee 37 points 9 months ago (1 children)

You're right. I only get this when Twitch can see I'm using a VPN.

[–] Carighan@lemmy.world 7 points 9 months ago

This might be understandable if they have various sets of blocked/disallowed content depending on local laws, but OTOH I wish they'd more clearly communicate why you're being blocked then.

[–] Chewy7324@discuss.tchncs.de 4 points 9 months ago

I've also had trouble logging into Twitch a few times over the last year on Firefox, but the same is true for Paypal. Both of them don't work in a private window without any addons either, and at least for Paypal changing the user agent didn't help. Twitch works fine If I'm already logged into Twitch, same with Paypal. Just the login fails for some reason.

There's other payment options, and I seldomly watch streams anyway.

[–] shira@lemmy.blahaj.zone 84 points 9 months ago (1 children)

Firefox is actually one of the recommended browsers, if you were to click on that link. Twitch just has some issues sometimes

[–] sugar_in_your_tea@sh.itjust.works 16 points 9 months ago

Yup, I use Twitch all the time on Firefox (including yesterday), and with an ad-blocker as well.

[–] mateomaui@reddthat.com 45 points 9 months ago* (last edited 9 months ago) (1 children)

I just logged in, no issues, probably check your extensions. Mine are minimal, includes uBlock, regular Firefox updated to latest.

[–] Max_P@lemmy.max-p.me 6 points 9 months ago

Same, just logged in fine. Firefox on Linux from Arch repos.

[–] davel@lemmy.ml 39 points 9 months ago* (last edited 9 months ago) (1 children)

Differing experiences might mean that Twitch is performing A/B testing on blocking Firefox.

[–] Carighan@lemmy.world 16 points 9 months ago

Usually it means that OP either uses a "hardened" fork, or did some messing around with about:config like resistFingerprinting, without understanding the ramnifications of such hardening on various web technologies that aren't primarily related to tracking/tracing.

[–] dr_jekell@lemmy.world 25 points 9 months ago

I had this come up when I was using a locked down version of FF.

Basically what happened was the security settings were not allowing Twitch the access it required.

Once I went through and allowed access it worked fine.

[–] GenderNeutralBro@lemmy.sdf.org 22 points 9 months ago

Anecdotally, it's still working for me. Using uBlock Origin, logged in with a Twitch account.

What does the "recommend browser" link point to? Is it this page, which lists Firefox as a supported browser? https://help.twitch.tv/s/article/supported-browsers?language=en_US

[–] rockhandle@lemm.ee 22 points 9 months ago* (last edited 9 months ago) (2 children)

You need to disable resist fingerprinting. It's annoying, but you can reenable it after you've logged in

[–] TimeWalker@lemmy.foxden.party 18 points 9 months ago* (last edited 9 months ago)

That's the solution if you immediately tried to login and it didn't work.

Twitch login has in general very misleading error messages. The exact same message with unsupported browser also appears if you take too long to login

[–] library_napper@monyet.cc 6 points 9 months ago (2 children)

No, you need to email twitch that they have a bug.

And boycott them if they're intentionally trying to harm marginalized folks.

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[–] wesker@lemmy.sdf.org 22 points 9 months ago (1 children)

Change user agent. Log in, opting to stay logged in for 30 days. Change user agent back.

That's my routine with LibreWolf.

I also believe they don't like a particular security setting present on FF based browsers, though I don't recall off the top of my head which one.

[–] Midnitte@beehaw.org 1 points 9 months ago

I also believe they don't like a particular security setting present on FF based browsers, though I don't recall off the top of my head which one.

Looks like it's tracking of course

[–] ItsAFake@lemmus.org 20 points 9 months ago

Stop using recommended when you mean required FFS.

[–] moody@lemmings.world 19 points 9 months ago* (last edited 9 months ago)

This is a cookies/tracking issue, not a Firefox issue.

If you set it to allow tracking, it will let you login, and you can disable tracking again after and it will remember you.

[–] ShadowFox@lemmy.blahaj.zone 10 points 9 months ago (3 children)

Now that is a long password lol

[–] Serz@beehaw.org 5 points 9 months ago (1 children)

Idk someone could probably brute force it in only a few trillion years, I'd make it longer if you plan to be using Twitch long-term.

[–] thingsiplay@beehaw.org 3 points 9 months ago (5 children)

You assume the person would never change the password. Someone with that long password is probably security concerned and is likely to change it after some time, even if its once in a year.

[–] Serz@beehaw.org 2 points 9 months ago (1 children)

Yeah but you'd have to write it across like, 10 post-it notes along the top of your monitor. That'd get expensive!

[–] Midnitte@beehaw.org 3 points 9 months ago

Or just use a password manager. Then you only need to store one password across 15 post-it notes.

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[–] Asudox@lemmy.world 4 points 9 months ago (1 children)

Yup, most of my passwords are like 30 characters, and I don't remember any of them except the one to unlock my password manager (and a couple other important ones).

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[–] Evilcoleslaw@lemmy.world 9 points 9 months ago

It was doing this to me a while back. Are you using a VPN or using an ad-blocker specifically for Twitch's embedded stream ads? (e.g. TTV-LOL-Pro) The latter work by using proxies and so I think trigger the same sort of effects. Disabled it and it worked fine. It also happened on a Chromium-based browser when I tested it out.

[–] AccountMaker@slrpnk.net 7 points 9 months ago

When I got that message I just refreshed the page and tried logging in again and it worked.

[–] HotsauceHurricane@lemmy.one 7 points 9 months ago

Everyone boo this service! BOOOOOOOOOOO!

[–] Carighan@lemmy.world 6 points 9 months ago* (last edited 9 months ago)

As if I needed more reason to not go to Twitch. 😂

But it actually works fine for me. Firefox beta 122.0, uBlock Origin and Consent-O-Matic installed.

[–] Blxter@lemmy.zip 6 points 9 months ago (1 children)

Does it still let you sign in? I am currently signed in and it works

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[–] turing_spider574@lemm.ee 3 points 9 months ago

I had to disable an extension to log in last time I got this message. Alternatively, force refresh the page.

[–] igg@lemmy.world 2 points 9 months ago

worked for me but I do have 2-factor

[–] CorrodedCranium@leminal.space 2 points 9 months ago

Are there many open source frontends for Twitch? I Xtra on Android

[–] miguel@lemmy.ml 2 points 9 months ago

The same thing happens with webkit.

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