this post was submitted on 09 Dec 2023
10 points (91.7% liked)

Lemmy Support

4651 readers
1 users here now

Support / questions about Lemmy.

Matrix Space: #lemmy-space

founded 5 years ago
MODERATORS
dessalines@lemmy.ml
10
Account being verified since >1month on Jerboa (lemmy.ml)
submitted 11 months ago by NRDK@lemmy.ml to c/lemmy_support@lemmy.ml
2 comments fedilink hide all child comments
 

Since more than 1 month my account isn't working on Jerboa. (Message: This account (NRDK) is being verified) However directly on lemmy.ml it works. Is there a solution to that problem?

all 3 comments
sorted by: hot top controversial new old
[โ€“] syd@lemy.lol 6 points 11 months ago

Jerboa may not be compatible with the current version of lemmy.ml (0.19.0)

[โ€“] RotatingParts@lemmy.ml 3 points 11 months ago

I have the same problem with Jerboa, yet if I accesses Lemmy through a web page, my account is fine. I installed Eternity on the phone and my Lemmy account has no problems on that app. Another data point that this is probably a Jerboa issue.