this post was submitted on 15 Nov 2023
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Looks like gitlab now requires account verification for new accounts in addition to email. Either phone number or credit card.

This applies both to accounts created with a working email or by logging in using your github account. You can't even verify your email until you go through step 1.

I don't know when this started, but at least for the last month or two judging from these posts in the forums.

Fun fact: I don't even want to host on gitlab, I just wanted to report bugs in some projects. So I'm locked out.

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[–] bamboo@lemmy.blahaj.zone 89 points 1 year ago (3 children)

I'd assume this will be a non issue once they implement ActivityPub. They can enable whatever account restrictions on their gitlab instance, but if I don't want to provide this information to report a bug, then I can use another instance or self host my own, without the account restrictions.

[–] ipkpjersi@lemmy.ml 14 points 1 year ago (2 children)

You really think they will add a full ActivityPub implementation? I highly doubt it.

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That's great news!

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[–] LWD@lemm.ee 71 points 1 year ago* (last edited 1 year ago)
[–] blindbunny@lemmy.ml 57 points 1 year ago (1 children)

I was asking like less then a month ago what's wrong with gitlab when Firefox switched to GitHub, now I know.

[–] vox@sopuli.xyz 14 points 1 year ago* (last edited 1 year ago)
  1. firefox were using self-hosted mercurial + git with sync
  2. they just dropped mercurial, they're still not on github
    only misc. libraries and the android frontend are on github, and firefox/mozilla has never used gitlab
[–] wintermute@feddit.de 43 points 1 year ago (4 children)

Glad I switched to Forgejo some time ago, never looked back : )

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[–] Clbull@lemmy.world 38 points 1 year ago (2 children)
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[–] kevincox@lemmy.ml 33 points 1 year ago (1 children)

This really sucks for bug reporting. I don't mind this at all for hosting as that cost notable resources (especially their free CI tier) and they can set their own terms, but I want people to be able to report bugs without any trouble. (Although if spam is an issue maybe projects could opt-in to requiring this verification to report bugs).

A work-around is maybe the service desk feature allowing reporting bugs via email but this has issues for proper collaboration:

  1. The reporter's email is shared.
  2. The issue is private by default.
  3. Can't collaborate on an existing issue.

Maybe I'll just go back to mailing lists... Or GitHub has gotten better recently. But GitLab's CI is so much better.

[–] TauZero@mander.xyz 14 points 1 year ago

I want people to be able to report bugs without any trouble.

Thank you for being aware! I've experienced this on github.com. I've tried to submit issues several times to open source projects, complete with proposed code to solve a bug, but github shadowbans my account 6 hours after creating it (because I use a VPN? a third-party email provider? do not provide a phone number? who knows). I can see the issue and pull request when logged in, but they only see a 404 on their project page even if I give them a direct link. I ended up sending them a screenshot of the issue page just to convince them this was even possible. Sad to hear gitlab does it even worse now by making phone mandatory.

[–] adamnejm@programming.dev 26 points 1 year ago* (last edited 1 year ago) (1 children)

Just tried this out using a typical temporary email address (temp-mail.org) and a VPN (AirVPN).
I was only asked to confirm my e-mail address within 3 days, never for a phone address or any banking details.

Judging by the first post you've linked to, it's only necessary for paid accounts or free trials.
The person in the second post is trying to register via GitHub / Google, well... sucks for them.

[–] rrobin@lemmy.world 7 points 1 year ago

I've tried a few times in the past 2 weeks. Using a good email account and also with github, no luck though. Maybe its doing some "smart" heuristics to trigger it.

I just retried now, using that temp mail (but no vpn) and got the exact same phone verification. Maybe my IP address is evil :D

[–] cupcakezealot@lemmy.blahaj.zone 26 points 1 year ago (3 children)

sorry but deleting the account is absolutely ridiculous.

mark it inactive but just deleting someone's entire git history because they didn't put in a phone number or credit card is so dumb.

i don't even need a phone number or credit card for my github account.

[–] MooseBoys@lemmy.world 18 points 1 year ago (2 children)

deleting someone's entire git history

Based on the image text this is for new accounts only. My account has neither phone nor credit card and I’ve not been asked to re-verify. Maybe they’re having problems with bots at the moment.

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[–] Fisch@lemmy.ml 6 points 1 year ago

I think this is for new accounts only, if you already have an account, your E-Mail will already be verified

[–] Wilzax@lemmy.world 5 points 1 year ago

Good thing it's only deleting your account if it's a new account that you didn't finish the registration process for

[–] GrappleHat@lemmy.ml 25 points 1 year ago (1 children)
[–] tarneo@lemmy.ml 17 points 1 year ago (1 children)

Because it's a decent competitor to the GitHub monopoly. It also has a few unique features when compared to it. Just guessing why OP uses it though (many people do)

[–] GrappleHat@lemmy.ml 29 points 1 year ago (2 children)

Sorry, I meant "GitLab, why'd you do that!?"

(I'm a GitLab user myself)

[–] DroneRights@lemm.ee 8 points 1 year ago

Oh, well then you forgot your comma

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[–] peyotecosmico@programming.dev 17 points 1 year ago* (last edited 1 year ago) (6 children)

Time to start using GitDirectory named V.01 shared over FTP.

It's a joke, don't use FTP, it's not secure.

[–] lazynooblet@lazysoci.al 7 points 1 year ago (2 children)
[–] MrRazamataz@lemmy.razbot.xyz 45 points 1 year ago

because it hasn't got an S in it

[–] Klaymore@sh.itjust.works 15 points 1 year ago (2 children)

It's unencrypted, your ISP / Starbucks wifi can read all the files you send. Use SFTP instead.

[–] ErwinLottemann@feddit.de 7 points 1 year ago (1 children)
[–] Atemu@lemmy.ml 4 points 1 year ago

Not just read but modify even.

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[–] vox@sopuli.xyz 16 points 1 year ago* (last edited 1 year ago)

isn't the official gitlab instance primarily a paid platform? cc verification makes sense then.

[–] authed@lemmy.ml 16 points 1 year ago (1 children)
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[–] Pantherina@feddit.de 15 points 1 year ago

I know this sucks. But I imagine this is because of previous abuse by bots or something. Could be simply evil though.

[–] privacybro@lemmy.ninja 13 points 1 year ago (5 children)

For alternatives, I recommend to use a community-ran Gitea instance. Project Segfault runs one.

https://about.gitea.com/

https://git.projectsegfau.lt/

Also check out Forgejo, it's another git software. Disroot has an instance.

https://forgejo.org

https://git.disroot.org/

[–] Fisch@lemmy.ml 10 points 1 year ago

Codeberg also uses Forgejo

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[–] beta_tester@lemmy.ml 11 points 1 year ago

Damn, that sucks

[–] Slotos@feddit.nl 7 points 1 year ago (2 children)

Sourcehut. The answer is sourcehut.

You don’t even need an account to submit patches, just configure git send-email.

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[–] macattack@lemmy.world 7 points 1 year ago

Experienced the same issue when I tried to sign up 2-3 months. Went down a rabbit hole and then just decided to not host w/ them.

There is a workaround where you can create an account if it is on a different gitlab instance (ie: I was able to join https://git.joinfirefish.org/ w/o the CC info) but I don't know how useful that is in the grand scheme of things.

[–] interdimensionalmeme@lemmy.ml 7 points 1 year ago (6 children)

What's the best way to circumvent phone number verification ? My burner YouTube account, which has nothing unsavory on it, has been marked for phone number verification or else I can't login at all.

Of course I'm not giving them my real phone number. What the best way to fake this?

[–] Nugget@lemm.ee 5 points 1 year ago (1 children)

There are paid services that offer phone number masking such as Firefox Relay

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[–] possiblylinux127@lemmy.zip 4 points 1 year ago (1 children)

Codeberg looks interesting but it would be nice to see a US based version. Anyway I think its clear gitlab is problematic

[–] Fisch@lemmy.ml 5 points 1 year ago (5 children)

Why does it matter where it's based?

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