this post was submitted on 13 Nov 2023
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Yeah, basically that. I'm back at work in Windows land on a Monday morning, and pondering what sadist at Microsoft included these features. It's not hyperbole to say that the startup repair, and the troubleshooters in settings, have never fixed an issue I've encountered with Windows. Not even once. Is this typical?

ETA: I've learned from reading the responses that the Windows troubleshooters primarily look for missing or broken drivers, and sometimes fix things just by restarting a service, so they're useful if you have troublesome hardware.

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[โ€“] MrSlicer@lemmy.world 4 points 1 year ago

I was missing printer drivers it found the drivers (iirc)

[โ€“] JackbyDev@programming.dev 4 points 1 year ago

Folks, Windows's own system image couldn't be restored from Windows. I had to go download some program called Macrium Reflect and use the underlying VHD files.

What broke? Oh, you don't know? It was a bad Windows update that had a broken driver or something causing driver verification to fail.

[โ€“] ctobrien84@lemmy.world 3 points 1 year ago

Many times.

[โ€“] Toribor@corndog.social 3 points 1 year ago

It will sometimes wipe your static IP configuration and switch it to DHCP which could theoretically fix something, but I've only ever seen this break things instead.

[โ€“] Commiunism@lemmy.wtf 3 points 1 year ago

I would usually have issues with my wi-fi, where the connection after a reboot won't work and the wi-fi GUI would reset itself everytime i tried. Network troubleshooter would fix it 100% every time and quite quickly, so there was no reason to actually figure out what was at fault.

[โ€“] Pantherina@feddit.de 2 points 1 year ago

It broke itselt, it broke Win2Usb and it broke grub. Thats it hahaa

[โ€“] amir_s89@lemmy.ml 2 points 1 year ago

I had a problem once when my laptop display was just black after booting. Triend everything, nothing worked. Return to OEM authorized support. They had my laptop for 4 weeks, so solution. Then just refunded the full price & retuned back the laptop.

Ubuntu LTS since then & no sick or weird issues since.

[โ€“] Cannacheques@slrpnk.net 2 points 1 year ago

Nah more features and flexibility the better

[โ€“] woodgen@lemm.ee 2 points 1 year ago

This would only be possible if it installed Linux.

[โ€“] rufus@discuss.tchncs.de 2 points 1 year ago* (last edited 1 year ago)

No. Tried it like 3-4 times in my life for really f-ed up not booting machines and it never worked for me. Haven't tried it since the ealy Win10 times, though.

[โ€“] oyenyaaow@lemmy.zip 2 points 1 year ago

I think it pointed out the right direction at least once, back when i was doing tech support (xp and pre-xp). Back when the toolkit includes whole stacks of cd's containing every driver known to exist. I don't even remember what it is, but it was something Realtek.

[โ€“] terminhell@lemmy.dbzer0.com 2 points 1 year ago (1 children)

Not that I've ever seen. It usually means it's time to reinstall.

[โ€“] Saigonauticon@voltage.vn 3 points 1 year ago (3 children)

It's weird to me that we accept 'reinstall the whole operating system' as a fix, it's so absurd. I've literally never had to do that with any other operating system.

[โ€“] Honytawk@lemmy.zip 2 points 1 year ago

It isn't accepted as a fix, because it doesn't fix the issue.

Reinstalling is done for speed. Because it is quicker to nuke something and build it back up, than to go around and fill all the cracks with concrete.

In business, it is more important the system is back up and running than to have found the fix to the issue.

This is true for every OS.

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[โ€“] OrekiWoof@lemmy.ml 2 points 1 year ago

both fixed things many times

[โ€“] pat277@sh.itjust.works 2 points 1 year ago

I had it work once for a wifi issue that was caused by an update, during either Vista or Win7 era. Outside of that, it fixed an audio problem for Win10 on a single app.

[โ€“] Rentlar@lemmy.ca 1 points 1 year ago* (last edited 1 year ago) (1 children)

If the problem can be solved by a restart of that thing's service (audio, network, etc.) then it has fixed things for me in the past.

Pretty much no other solution (especially the running old games one) has ever worked in the troubleshooter without me having to tinker with it further.

[โ€“] SwingingTheLamp@midwest.social 2 points 1 year ago (1 children)

Oh, man, I may have to eat crow on this one! This reminds me how, at my previous job, the lousy HP printer driver would freeze up and stop printing. I could get it printing again by going into Services and re-starting the printer service. It was more convenient, and easier to train my staff, to just run the printing troubleshooter. It never reported a problem, but it did re-start the printer service, which fixed the immediate issue.

[โ€“] Rentlar@lemmy.ca 2 points 1 year ago

Moral of the story: Only an HP deals in absolutes.

[โ€“] mtchristo@lemm.ee 1 points 1 year ago

The HP help and troubleshooting software did better than the Microsoft one.

[โ€“] Treczoks@lemm.ee 1 points 1 year ago

I had a number of occasions where Windows on my work PC f-ed up. None of the times, the windows "troubleshooting" wizard was anything but a waste of time before calling IT or digging into the problem myself.

[โ€“] rifugee@lemmy.world 1 points 1 year ago

The search service on my computer crashes from time to time and the troubleshooter gets it working again without having to reboot (I hate rebooting).

[โ€“] vivadanang@lemm.ee 1 points 1 year ago

had a couple of windows 2000 pro and server recovery saves. haven't thought about it since. hrmmm

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