Yeah only with a Tesla you don’t have to drive to a Tesla shop and wait for an hour or even days, you get an OTA update.
this post was submitted on 21 Jul 2023
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It be better if they distinguished between both types of recall, it appears they are grouped together.
If they could fix these issues via OTA then they wouldn't be forced to do physical recalls. They've had windshields fly out of their frames at highway speed, steering wheels come off, catastrophic lower ball joint separation, vehicles leaving their factory with missing brake pads...software updates only take you so far
steering wheels come off
Plus they have enough room for mother-in-law. Elon has no good car ideas
Yeah there's definitely been some aggregious recall issues, but the problem is the stats include minor things that only required a quick OTA, so it skews the numbers awkwardly and means we can't properly judge the real problems they had
If they separated the numbers, we might see that either Tesla has very few real recalls, Tesla actually does have a lot of real recalls but also happens to have software ones, or it's about normal
And without separating all we can do is guess
Two and a half years with my Model 3. The only issue I’ve had is that my frunk sensor died, so the car thought the frunk was open, which I could override and tell it that it wasn’t.
Tesla sent a mobile tech to my office, they replaced it while I was working, and didn’t charge me a thing.
Same thing with my Model S.
Used the app to submit a ticket, was kept updated on chat with the tech from the very beginning to the end of the whole thing.
Tech comes out to my house and does a computer upgrade and courtesy filter change right in my garage while I sipped coffee in sweats.
The whole thing was covered under warranty and free. People like to hate on Tesla just by association, but I’m pretty old now by internet standards, I’ve had a lot of cars and dealt with a lot of manufacturers, and Tesla was hands down the best car repair experience of my life.
Even the luxury brands I owned which would offer valet and massages in the lobby still suck compared to comfortably sipping coffee in my own house.
Stupid question, what is recalled?
The manufacturer identifies an issue with a vehicle, and "recalls" it to one of their service centers to fix it. Usually this is some defect in design or a part that needs to be corrected.
Sometimes it’s the government identifying an “issue” not the manufacture. Or a government control changes that the already manufactured car doesn’t comply with so the manufacturer needs to recall the car to make it compliant. The latter happens a lot with Tesla but they can perform the recall with an update to the software remotely without the car coming to the shop, a large portion of their recalls are just software updates not deserving of the word
People keep forgetting that every recall is a fix for a bug/problem in the car. Sure, Tesla's fixes might be easier, but that also means they have the buggier car. Until Tesla actually fixes the problem, it doesn't matter how easy it is to fix: you still have to deal with the fallout.
That's even more immensely true for safety-critical systems like cars. Sure, Tesla's fix for phantom braking might eventually come and it might be an easy software fix. But wouldn't you just rather get a car without that problem?
ITT: People talking about software updates like they're nothing when the company is trying to have software driven vehicles on the road...
A defect is a defect. How it gets repaired does not make it not a defect. The point is that tesla's have a lot of defects. Sure OTA fixes are great.
Kinda. But as a purchaser I'd rather buy an expensive product w/ consistent experience vs something that only sometimes works. Generally OTA updates are a LOT better because I don't have to take time out of my life to go somewhere to deal with it. My time is worth a lot to me.
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