this post was submitted on 19 May 2025
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[–] MehBlah@lemmy.world 78 points 1 day ago (3 children)

Fedex sucks in general. This box contains 7000 bucks worth of laser cutter/ Box has been handled so harshly that its starting to come open. Not to mention they ignored the this side up part.

[–] Chivera@lemmy.world 87 points 1 day ago (8 children)

Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.

[–] SCmSTR@lemmy.blahaj.zone 56 points 1 day ago

This has been the case for decades, everywhere.

People, package your shit properly or pay the extra amount to ship it specially.

[–] Crikeste@lemm.ee 34 points 1 day ago (1 children)

Yepp. I work in shipping, and if you’re not comfortable throwing the box as hard as you can at a wall, you shouldn’t be comfortable shipping it.

[–] Comment105@lemm.ee 13 points 1 day ago (5 children)

So anything more valuable or less impact resistant than a rubber duck should not be shipped? No computer parts, no art, no glassware or porcelain, no tools more complicated than a hammer, and even then the goons might break the handle?

What is the point of your profession? A pittance in, emissions and waste out?

[–] kautau@lemmy.world 19 points 1 day ago* (last edited 1 day ago)

Generally trying to stay alive, pay rent, afford healthcare, maybe care for their family, for the employees. Blame the massive corporations trying to keep costs as low as possible but trying to have the least amount of drivers delivering the most amount of packages at the lowest pay possible.

[–] azertyfun@sh.itjust.works 11 points 1 day ago

I've wrapped plenty of sensitive electronics that I'd be comfortable throwing at a wall. Get a larger box than you think you need, some foam wrapping/bubble wrap from another package and use that to form a protective core. Fill the rest of the box with lightly crumpled scrap paper, or packing peanuts if you have them. It ain't rocket science.

You just have to assume in the first truck the package will sit underneath seven other heavy packages, while the second truck will be completely empty as your package rattles around and bangs against the walls. Anything else is foolishness, you know damn well those trucks aren't individually fastening every box for a couple euros of gross revenue per delivery.

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[–] spacesatan@leminal.space 11 points 1 day ago

In part because a large fraction are bullshit.

I have seen boxes with 'Open carefully, do not use a knife' on the outer box when there was another set of cardboard boxes inside protecting the product. Oh yeah, real glad I didn't cut the tape with my blade that's not long enough to fully cut even one layer of cardboard.

I have also seen a label "delicate product, fold carefully" on fucking denim jackets.

When everything is 'fragile' nothing is. If you won't pay for a packaging engineer then pay for actual special handling.

[–] Botzo@lemmy.world 14 points 1 day ago* (last edited 1 day ago) (3 children)

Just want to shift the blame here: that culture is set by management. The likelihood of damaging any given item to the extent that a claim is made is low enough that throughput is prioritized for profit. It's a shitty statistics game and your "fragile this side up" means nothing.

I threw boxes for FedEx for a while at an airport. And yeah, "nonconveyable" freight (oversize/oddly shaped/overweight/hazmat) gets handled differently and holy shit is it a nightmare simply because its isn't easily stackable. Overweight? Yeah, we just tipped that out of the can and let it fall so we could roll it onto the low belt and into the next can. Over/oddly sized? If you're lucky it got set aside and shoved on top. If not, it got crushed by whatever got thrown on top.

And sidenote: that box looks great, especially if it went through more than one ramp sort.

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[–] xor@lemmy.dbzer0.com 9 points 1 day ago

i was reading about shipping fragile things by USPS…
every forum i found, of people that ship antiques and such, is that marking it “fragile” guarantees that it will get destroyed in transit.
i’ve only tried it once… we packed the thing super nice, and it was completely destroyed…. in was impossible to do on accident… even if they had treated it like a regular package, it would’ve been destroyed.
but, treat employees like shit, pay them shit, and they’re going to be malicious….

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[–] Stillwater@sh.itjust.works 34 points 1 day ago* (last edited 1 day ago) (1 children)

Obviously screw FedEx, but why the hell is the # symbol part of the door code? It's just asking for this to happen.

[–] ziggurat@lemmy.world 35 points 1 day ago (1 children)

You press the # to start writing the code on Yale doorman, or to lock the door

[–] Stillwater@sh.itjust.works 8 points 1 day ago (2 children)

Ohh, I see. That makes it more clear than saying it's part of the code

[–] Mr_Dr_Oink@lemmy.world 14 points 1 day ago (2 children)

I guess its like one of those digilocks

where people always wrote the codes as "C1234" even though C is just a reset button that puts all the pins back into place so a code can be entered. It's easier to tell people its C1234 than saying it's 1234, but press C first.

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[–] samus12345@lemm.ee 7 points 1 day ago (1 children)

Yeah, usually it's described like "press pound, then..." to avoid confusion.

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[–] djsoren19@lemmy.blahaj.zone 30 points 1 day ago (2 children)

Yeah delivery has become such a fucking shitshow. I shelled out the money for a PO Box, which seems like the only solution in the U.S., because in my experience FedEx and UPS are not functioning companies; they're scammers that take money from corporations to lose packages.

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[–] Corkyskog@sh.itjust.works 14 points 1 day ago (1 children)

Well now one of the FedEx board members is now USPS PMG... Expect mail to get bad too.

[–] ryedaft@sh.itjust.works 3 points 1 day ago

Why make your product better if you can just eliminate the competition?

[–] ZombiFrancis@sh.itjust.works 14 points 1 day ago

So you're telling me the company that doesn't have unions fails to deliver?

[–] GooberEar@lemmy.wtf 9 points 1 day ago

Up until about 6 months ago or so, in my area FedEx was the best of the delivery services in my area by far. Granted, I know that whichever service is best tends to vary from region to region. But, whenever I saw that my package was getting delivered via FedEx, I was generally glad to know it.

In my area, UPS is the shady shit-show that would totally pull some bullshit like this. UPS will open my mailbox and put packages in there (which is illegal in the USA). UPS will claim my package is delivered and then 3 days later, USPS delivers it. They have some kind of agreement with USPS to deliver the last mile, but UPS tracking literally shows the packages as delivered the moment they turn it over to the USPS. UPS will furiously beep the horn outside my bedroom window until I go to the front door to see what's going on, and then have ME dig through their truck to find my own package. Anyway, I'm ranting now, as is the custom for men my age and in my condition.

USPS is just a whole other paradigm of unfathomably terrible shit show. Okay, I'll stop. I have a problem.

Point is, FedEx used to be the best of shitty lot, so I wonder why they've suddenly and drastically gotten so bad as of late.

[–] misterdoctor@lemmy.world 16 points 1 day ago

I’ve never heard pen scratches in a photo so loud

[–] CherryBullets@lemmy.ca 6 points 1 day ago

It's always them lol

[–] Lyra_Lycan@lemmy.blahaj.zone 10 points 1 day ago* (last edited 1 day ago)

I have a moron who works in my area, morning post. They, not even the company they work for, just them, have the shittiest track record for delivering parcels. They literally will not deliver unless it's small enough that they can damage my mailbox door, bending it open to put the parcel in. They refuse to deliver parcels, and yet the company still gives them parcels to deliver.

Every other company has a success rate of 95%+. Not this one. Thanks to a maximum of three delinquents in their employ. Last time I tallied up their success rate was 50%.

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