this post was submitted on 04 Sep 2023
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Pentagon has the worst IT helpdesk in the US government (www.theregister.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Pentagon has the worst IT helpdesk in the US government::DoD is dead last for tech support, equipment, communication, and function, say staff

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[–] photonic_sorcerer@lemmy.dbzer0.com 0 points 1 year ago (1 children)

You'd think the DoD's astronomical budget would cover this.

[–] lilShalom@lemmy.basedcount.com 1 points 1 year ago

From what I've seen, a lot of the money goes to multiple layers of mid-level managers who don't actually do anything.

[–] const_void@lemmy.ml -1 points 1 year ago

Can they not afford overhead lighting in their data center? That would be step one.

[–] ameliawilliams@leminal.space -1 points 1 year ago

Edward Snowden managed to exfiltrate millions of documents because he was in help desk.