this post was submitted on 08 Sep 2023

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Native iOS Voyager screen goes black (feddit.uk)

submitted 1 year ago by FelipeFelop@feddit.uk to c/voyagerapp@lemmy.world

7 comments fedilink hide all child comments

Just today, when I start Voyager the interface appears and then disappears leaving a black screen.

I’ve tried restarting the phone and force quitting the app.

Re-install next.

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[–] renard_roux@lemmy.world 2 points 1 year ago (1 children)

Just chiming in to say I'm having the same issues, split second of interface shows on launch and then black screen (Android, dark mode).

This is true for both my Native app and the web app.

One thing top add that nobody seems to have mentioned yet - both apps are (most likely) logged into #Beehaw. None of my other apps will load Beehaw, either, but Liftoff at least works with my lemmy.world account, but won't load anything from the Beehaw feed.

So could this be an issue with some instances (beehaw, in my case) combined with some Lemmy update, in combination with something in Voyagerapp?

Voyager is my favorite Lemmy client so this is a very annoying situation 😅

Guess I could try web app in Incognito, see if that works, maybe log into lemmy.world from there. Will update if anything changes 👍

[–] renard_roux@lemmy.world 2 points 1 year ago (1 children)

Yup, that fixed it, now commenting from Voyager web app on Android > Chrome > Incognito, logged into lemmy.world.

If I go to my "installed" Voyager web app, still black screen, and that one is logged into BeeHaw.

So I can't say that this is only affecting Voyager x BeeHaw, but Voyager is definitely reacting differently to BeeHaw and lemmy.world accounts 😓

[–] FelipeFelop@feddit.uk 2 points 1 year ago (1 children)

It’s to do with a change in Lemmy (and timestamps) it applies to any instance that updates beyond 0.18.4b5 .

Until Voyager puts in a fix, it will not work with more and more instances as they update.

[–] renard_roux@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

update — both versions now load the interface for me (Android), so guess I was wrong 😊👍

———

So I guess for those of us logged in to a "black" instance, that will mean:

— Re-installing the web app, as there's no interface to do the update with, and/or

— Uninstall/reinstall (or cache wipe) of native app? Or maybe just wait for auto-update from Play Store? 🤔

Either way, it seems like Voyager needs the ability to fail more gracefully in these situations.

[–] wiase@discuss.online 1 points 1 year ago* (last edited 1 year ago) (1 children)

I have the same issue with Voyager on Android. Starts normally, briefly shows the UI but then everything disappears and I am left with a white screen.

Also already re-installed. Doesn't change anything.

[–] FelipeFelop@feddit.uk 1 points 1 year ago

Yes I now have a white screen. Think it depends if you are in light or dark mode.

Noticed on the iOS app that if you Force Touch or long hold the screen a pill shape appears that you can drag around the screen as though you were dragging and dropping something.

[–] FelipeFelop@discuss.online 1 points 1 year ago* (last edited 1 year ago)

Just to sum up the issue.

There has been a change in Lemmy (from 0.18.4.8 onwards) that is causing Voyager and Jerboa not to work.

The consensus seems to be that Voyager and Jerboa will need to update or as instances upgrade they will stop working.

Edit: Sync also now confirmed to be affected. Edit: Liftoff! Also affected.

Edit: 13/09/23 Liftoff! Have an instance to test an RC against. Sync seem to have a fix or at least to give an error message.