this post was submitted on 21 Sep 2024
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I am looking to buy a new laptop, and I'd be interested in the Framework laptop. What I like are the replaceability and upgradeability of parts, and the fact it is not (to my knowledge) tied to any large corporation.

However, they are not available for Switzerland, and there is no telling if and when they will be. I'm not dead set on having replaceable parts, but I'd at least like to have something that would not cause issues if I were to install a Linux distrib' on it (I had a Surface Pro, and had trouble setting up a Mint on it due to missing drivers for the keyboard). And helping smaller companies is a nice plus.

What would your recommendations be?

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[โ€“] boatswain@infosec.pub 5 points 1 month ago (1 children)

Yup, my Lemur has completely lost one hinge; I've actually got the case duct taped together at this point. Their customer support was really bad when i contacted them about it; they tried to get me to agree to charges before they even told me what they were charging me for: it took me days of escalation to get the answer that they were going to ship me a part but had no instructions or videos for installation and didn't recommend end users do it. I'm actually looking at Framework now instead; I'm pretty done with System 76 at this point.

[โ€“] mesamunefire@lemmy.world 4 points 1 month ago* (last edited 1 month ago)

Yep here's mine https://imgur.com/a/FS4d5e9

The plastic on the bottom that connects to the hinge is warped. If they put a tiny bit of metal like some dells it would help them.