this post was submitted on 14 Sep 2024
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[–] SandbagTiara2816@lemmy.dbzer0.com 58 points 3 months ago (2 children)

It’s not so much that I can’t make phone calls, as much as I don’t want to. 75% of the time you just end up playing phone tag, and I’d rather just email so they can reply at their convenience and there’s no question about who said what

[–] ironhydroxide@sh.itjust.works 30 points 3 months ago (1 children)

Along with the fact that any more when you HAVE to call, it's going to be dealing with a bullshit auto answering system that leads you in circles and intentionally misunderstands you.

[–] BambiDiego@lemmy.world 17 points 3 months ago (1 children)

This is the problem.

I needed a car battery the other day and just wanted to know if it was in stock because it's a little uncommon. I went online, it said they did, went to the store, they didn't, told me to call and verify because online updates overnight.

I called 4 different stores, nobody answered the first 3, 4th one rang forever, then an auto answering thing kept me for 5 minutes and when no option helped me it said "try again later, goodbye."

[–] Trainguyrom@reddthat.com 3 points 3 months ago (1 children)

Usually with automated systems hitting whatever option gets you to a human no matter how wrong it is will get you to the right place eventually

[–] Krauerking@lemy.lol 3 points 3 months ago

Some do some don't. I love to play the mash buttons and hope for a real person game but more often lately it just ignores you or says that isn't an input and keeps you locked in the automated, cause their just isn't a person on the other side being paid to actually pick up a phone.

[–] phoneymouse@lemmy.world 4 points 3 months ago

You play phone tag because people REALLY hate being called