this post was submitted on 21 Jul 2024
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[–] hahattpro@lemmy.world 2 points 3 months ago

The new design would be hide the no tip behind some button. Here is my idea.

  • do not show no tip.
  • add a button "I am not satisfied with the service".
  • when user click "I am not satisfied with the service", make user answer 2 questions, each must more than 10 words explaining the situation.
  • add the tickbox "i will withhold my 10% tip due to bad service " default untick. (Guess what, you automatically tip 10% if you don't tick.).
  • In the process, make currently serving staff publicly apologising for giving unsatisfied service. (Make sure customer who stay in line behind the dude see that).