this post was submitted on 01 Aug 2024
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Hi everybody, I find a huge part of my job is talking to colleagues and clients and at the end of those phone calls, I have to write a summary of what happened, plus any key points that I need to focus on followup.

I figured it would be an excellent task for a LLM.

It would need intercept the phone call dialogue, and transcribe the dialogue.

Then afterwards I would want to summarize it.

I'm not talking about teams meetings or anything like that, I'm talking a traditional phone call, via a mobile phone to another phone.

I understand that that could be two different pieces of software, and that would be fine, but I am wondering if there is any such tool out there, or a tool in the making?

If you have any leads, I'd love to hear them.

Thank you so much

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[–] farsinuce@feddit.dk 1 points 1 month ago* (last edited 1 month ago)

It'd be perfect if you didn't have to record the calls, but instead could use something like Faster-Whisper and saving live transcribed text files instead.