this post was submitted on 29 Jul 2024
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Mwave finally got my GPU in and sent it out. I sent a follow up email last week seeing what was happening, and they got back to me yesterday to say they're going to refund my shipping costs (18 bucks or something like that) and they'd contact the warehouse people to ask them to send it out as a matter of priority, which they did around 1pm.
I'm still a bit disappointed that they didn't tell me it was out of stock until after I gave them money, but shit happens, I suppose. I probably won't order from them again if there's an alternative, or it's something I want quickly, but they seem genuinely apologetic and djd refund the shipping costs, so they seem alright.
They kept the service as express though, so it's probably on a plane coming down from Sydney now, and will most likely arrive by 2pm. Hopefully anyways, because I think my current GPU is actually on its last legs, even though the only thing obviously wrong with it is the fan
Mwave have a history of doing this shit. Its because their stock estimates are based on if their supplier could have it, rather than does have it or something like that. So you often have to wait on it arriving at their warehouse and their staff just has to delay and lie about it