this post was submitted on 26 Jul 2023
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I had a similar issue with my PS5 which was resolved when I plugged the dongle in to the front of the console and not the back.
This headset doesn’t use a dongle, it connects using the built in wireless connection. But you bring up a good point. Maybe the wireless mechanism is on the back of the console. I’ll try rotating the Xbox to see if it’s any better. Thanks!