this post was submitted on 11 Jun 2024
297 points (90.5% liked)
Linux
48129 readers
436 users here now
From Wikipedia, the free encyclopedia
Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
Rules
- Posts must be relevant to operating systems running the Linux kernel. GNU/Linux or otherwise.
- No misinformation
- No NSFW content
- No hate speech, bigotry, etc
Related Communities
Community icon by Alpár-Etele Méder, licensed under CC BY 3.0
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
It's just a shame there was all the allegations of them not honouring refunds. They would have to work very hard for me to even buy one of their products and I was originally quite keen. Pinephone delivered what I ordered. I would have much more trust for them.
I asked for a refund when they kept delaying shipment of my Librem 5. I was simply denied and that was it. They told me I could still choose to receive the phone, but I don't want it since it's a bad, practically useless product now.
I reported them in my country for it.
Do a chargeback on your card
I think that's an american thing. Besides, that money is long gone since I made the purchase several years ago.
It's a credit card/payment processor thing, i.e. ultimately it's visa/mastercard, but it's up to the bank to offer to individuals. It's often available in other anglophone countries if your talk to your bank but I'm sure in some places they wouldn't do that. But yeah, years ago is too long anyway.
Hmm yeah may depend on the country. If you paid by credit card it might be worth a shot, though. They shouldn’t be rewarded for their bad actions.
They only works within some months. People have waited on Purism for years.
It depends. I’ve heard of some credit card companies doing it for a while after. Years might be hard though :(
That's extremely fucked up.
Allegations are real. It took them about a year to give me mine, and I only got ~60% back