this post was submitted on 07 Jun 2024
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Microsoft Sued For AI Article Accusing Innocent Man of Sexual Misconduct (futurism.com)
submitted 5 months ago by catculation@lemmy.zip to c/technology@lemmy.world
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[โ€“] anton@lemmy.blahaj.zone 6 points 5 months ago* (last edited 5 months ago) (1 children)

While that works for "news agencies" it's a free money glitch when used in a customer support role for the consumer.

Edit: clarification

[โ€“] henfredemars@infosec.pub 18 points 5 months ago

Pretty sure an airline was forced to pay out on a fake policy that one of their support bots spouted.