this post was submitted on 04 May 2024
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STEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2 (nitter.poast.org)
submitted 4 months ago by alessandro@lemmy.ca to c/pcgaming@lemmy.ca
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[–] Dark_Arc@social.packetloss.gg 28 points 4 months ago (2 children)

Fanatical and all of the discount sites are basically "you bought it, you own it, no refunds." That's part of why they offer discounts, it's kind of a risk you take.

https://support.fanatical.com/hc/en-us/articles/201027572-Can-I-get-a-refund-cancel-my-order

Issuing a chargeback for a product that was delivered could land you in court even if it works. More realistically will result in Fanatical permanently banning your account.

Never buy a game on these sites if you are at all uncertain about it. There is no refund and the key has been exposed.

[–] krnl386@lemmy.ca 11 points 4 months ago (2 children)

From that article they say they will issue refunds if there is a technical issue with the game. Thus, if you live in a country where PSN is not available, you could go that route. “I’m trying to sign up for multiplayer but I can’t because my country is not listed. Therefore multiplayer is broken and I want a refund, because this is a technical issue; a part of the game isn’t working.”

May be worth a shot…

[–] Dark_Arc@social.packetloss.gg 4 points 4 months ago

Missed that part, but you're right... They might make an exception but I wouldn't count on it.

[–] homicidalrobot@lemm.ee 4 points 4 months ago

Perhaps when the change is actually implemented tomorrow for new users or the beginning of next month for existing users.

[–] Tier1BuildABear@lemmy.world 4 points 4 months ago (1 children)

Yup totally fair, and yeah I've been blacklisted from a couple other stores by opening chargebacks in cases where it was necessary (not receiving the product, receiving a different product, the company refuses to refund or expects me to pay return shipping when they send me the wrong product), and in those cases I was totally ok never buying from them again anyway lol. I've been completely honest with my bank and provided all the documentation, eulas, and communications, and I seriously doubt anyone will spend the court fees over $40-60 to take me to court. All the same, I completely agree about not buying from these sites if you're uncertain about things like this

[–] Dark_Arc@social.packetloss.gg 1 points 4 months ago

Yeah, the court thing was more a general thing... I doubt they'd actually do it.

All the same, I completely agree about not buying from these sites if you're uncertain about things like this

💯 I look at them as a gamble/only buy things I'm SURE I want.