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After 16 years, Ecobee is shutting down support for the original smart thermostat
(www.theverge.com)
This is a most excellent place for technology news and articles.
I just bought one of these! First press on, then wait a second for the pan to be detected, then select the burner to turn on, then + which sets it to 5/10, then press + 5 more times for full power! The one with knobs was like double price...but hey the pan heats up quick while you are cursing at it.
If it detects the pan, why do you need to tell it which burner to use?
It will light up an indicator for each pan detected, so if 2 pans are on the stove you still need to activate the one you want. Assuming you don't want both on.
Maybe you have a pot you leave aside to cooldown.
There weren't any better options?
Did you try e.g. long pressing buttons, pressing -, or anything?
I had the +/- buttons ages ago (cheap alternative when renting). Never again.
Then one small drop of water (what is water doing in the kitchen??) touches the touch-surface and all goes beep beep beep while your pasta water slowly cools down...