this post was submitted on 16 Aug 2023
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Yeah I've recently come across the same understanding... In my management career I've never worked with a third party HR, so I don't know how effective that model is.
It is useful for parts of HR like properly filing tax forms, employee leave requests, onboarding/off boarding, etc. Basically they can handle paperwork type things, but are generally not so great at conflict resolution and culture type things.