this post was submitted on 12 Apr 2024
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[–] Ghostalmedia@lemmy.world 15 points 6 months ago (1 children)

Free stuff is great and all, but I imagine they’re using a stolen CC to pay for those subscriptions and they’re exploiting someone who’s not great at paying attention to their credit card bill.

You may want to report it so that someone isn’t getting fucked over.

[–] Speculater@lemmy.world 13 points 6 months ago (1 children)

Do not report it, Roku won't investigate financial fraud, but they will kick you out.

[–] Ghostalmedia@lemmy.world 2 points 6 months ago (1 children)

They will boot your account if you contact CS and say “my account has been compromised?”

[–] nxdefiant@startrek.website 3 points 6 months ago (1 children)

At worst, they might cancel the subscriptions. I imagine trying to give the money back (get the charges reversed) is the labor intensive part.

[–] Ghostalmedia@lemmy.world 2 points 6 months ago

Exactly. Having been on the CS side of the house for stuff like this, I can’t imagine they would penalize the customer for coming forward. Customer service ain’t got time for that. They’re going to remove the card, reset the password, and maybe report the card.

Taking money from someone else’s bank account is a shitty thing to do. I don’t know why anyone here would be in support of not reporting this.