this post was submitted on 06 Apr 2024
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You can order whatever you want, you'll get whatever the chef decides to give you. They have several Michelin star chefs on staff, but also several people who have never boiled an egg. If you order the chicken parm you might get a chicken parm, but depending on their internal kitchen decisions they might deliver a turkey sandwich or a Greek salad or caviar instead. It's a gamble every time.
There's a commission in the kitchen that gets paid money to push diverse food to the chefs, even outside of their normal creative process. Which sounds great, you want your diet to be as diverse as possible. But if you were hoping to feast on some eggs and bacon and instead get peas and broccoli, your taste buds might be disappointed with the... Creative choices.
When ordering, you might be tempted to think "the vegetable soup" contains some different types of vegetables. And depending on the chef, it might. But if you get one of the stingy chefs, your vegetable soup will only have carrots in it. You can still add other vegetables, but you need to pay extra. Sometimes you go from a $30 soup to a $2000 soup, if you want all the ingredients. And no, this is not a problem only with the vegetable soup, it's with all food.
Some other food tastes excellent, but just when you get your third of fourth bite in and are enjoying the flavors, the entire waitstaff comes and tries to pull on your hand and make it as hard as possible to eat. You will still progress, but it will be harder and they don't really care if you're hungry or not, they just want to make it slower for you to continue eating. But don't worry, if you give them 10 bucks they leave you alone for a few moments - then they come back and form the next paywall.
You have a limited time with your food. If you don't eat it in time, they take it away and kick you out. No refunds.
Speaking of which - if you don't like the food you got, good luck getting it removed from the bill. There's like one manager that will comp partially tasted food if you didn't like it, but the others? Not so much.
So is the Buffet Pass worth getting? I heard the Dead Meat meal is rather dry without it, but it nearly doubles the price of the meal.
But you can appeal
But only through email, and you may receive the (definitely human-written) reply in the next 3-10 months
We have reviewed your request for an appeal, and decided to stick with our original decision. Please be sure to familiarize yourself with the rules so that you know how to not break them. Thank you.