this post was submitted on 06 Mar 2024
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Highlighting the recent report of users and admins being unable to delete images, and how Trust & Safety tooling is currently lacking.

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[–] nutomic@lemmy.ml 76 points 8 months ago (5 children)

I find it very questionable that you publish this sort of hit piece against Lemmy without even bothering to ask for a comment from our side. This is not how journalism should work.

Effectively you are blowing the complaints of a single user completely out of proportion. It is true that we didnt respond ideally in the mentioned issue, but neither is it okay for a user to act so demanding towards open source developers who provide software for free. You also completely ignore that this is an exception, there are thousands of issues and pull requests in the Lemmy repos which are handled without any problems.

Besides you claim that we dont care about moderation, user safety and tooling which is simply not true. If you look at the 0.19.0 release notes there are numerous features in these areas, such as instance blocking, better reports handling and a new moderator view. However we also have to work on improvements to many other features, and our time is limited.

Finally you act like 4000€ per month is a lot of money, however thats only 2000€ for each of us. We could stop developing Lemmy right now and work for a startup or corporation for three or four times the amount of money. Then we also wouldnt have to deal with this kind of meaningless drama. Is that what you want to achieve with your website?

[–] dessalines@lemmy.ml 54 points 8 months ago (2 children)

The thing that really gets me with these, is that we are 2-4 devs working on software used by over 40k ppl. It is absolutely impossible to please everyone, and fix every issue, there just isn't enough of us.

Oftentimes we ask for ppl to do the open source thing, and contribute a PR, and many of them do.

Anyone can look at our github profiles and see how busy we've been, and how many moderation related issues we've been working on, this is all out in the open. Yet writers of these articles somehow never bother to look, or reach out to us for questions. The amount of entitlement and second-hand rumors is really dissapointing.

[–] deadsuperhero@lemmy.ml 21 points 8 months ago (1 children)

I've reviewed both your and @Nutomic's comments, your latest blog updates, and GitHub PR's, and added a section accordingly: https://wedistribute.org/2024/03/lemmy-image-problem/#giving-credit

Thank you for your hard work, and for taking necessary steps to improve something that is essential for instance operators.

[–] nutomic@lemmy.ml 11 points 8 months ago (3 children)

Thanks that is a bit better. Unfortunately people who have already read the article wont see the update, and even people who read it now may not read all the way to the end, and still leave with a negative impression. Still its better than nothing.

To get an idea how most Lemmy users feel, have a look at this thread. Practically every comment is positive about Lemmy, you can hardly find any negative sentiment. And certainly no one cares about this image deletion issue, which proves that the complaints of a few individuals are completely blown out of proportion.

[–] harsh3466@lemmy.ml 3 points 8 months ago

As a user, I love lemmy, and I want to thank you and the other devs that work tirelessly to develop it.

Also as a user I value the ability to manage my data, and hope to see image deletion implemented when you’re able to do so.

After having read the Nightmare piece, my decision was to stop posting images directly to lemmy. To share images, I’m going to self host an Imgur like service so if I do want to delete an image, I can.

I’m not a developer, and can’t contribute code to address the problem, but, at least for myself, I’ve got a solution I can implement.

[–] Microw@lemm.ee 1 points 8 months ago

To chime in: Yes, people are positive about Lemmy. I like Lemmy, people like Lemmy. And Lemmy users in general want to see activity at Lemmy. Who wouldnt? That's kind of a given... but still I want Lemmy to continue to evolve in functionality. That doesnt contradict itself?

And if someone points out that certain things arent technically possible at the moment, I as a user would expect that this isnt considered a "complaint" or a "negative sentiment".

Especially when it's a functionality that might have legal implications. Does "no one care" about that because people think it's unnecessary? Or because they have never noticed before that this isnt possible? The GDPR is not a joke, and foss does not have an exemption clause for adhering to it. Additionally a lot of people on Lemmy are very privacy-conscious.

Therefore I think it's great that this issue has been brought up now and you guys are working on a fix for that. Thanks for all of your work on this project, it's really appreciated.

[–] Penguincoder@beehaw.org 0 points 8 months ago

When we talk about Open Source, we’re not just talking about code. We’re talking about a way of approaching software, of designing it, developing it, distributing it, spreading it, making it something that benefits everyone. So being a developer in this context means thinking of software as a common good and then contributing means making it better and if by better we mean more useful, more accessible, more secure, more powerful, more stable and easier to use, then it’s clear that we are not just talking about writing code.

https://opensource.net/right-way-contribute-open-source/

[–] GlitterInfection@lemmy.world 3 points 8 months ago

Then we also wouldnt have to deal with this kind of meaningless drama.

The day to day drama in corporate software development is MUCH more meaningless than what you're dealing with.