this post was submitted on 28 Feb 2024
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CBC News spoke with former Shoppers Drug Mart pharmacy employees who believe the company is taking advantage of the MedsCheck service by pushing staff to bill for consultations patients don't necessarily need. The company can then bill the province up to $75 per call.

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[–] BCsven@lemmy.ca 1 points 8 months ago

Yep, we are insured through manulife and get email of recent payouts to pharmacies. We had some that didn't seem right; showing medicine picked up at Shoppers by my kid and billed...Except they live in another city and used another Pharmacy. The Shoppers was prefilling refills and billing to Manulife without us requesting the refills. After Manulife got notified they took over reclaiming monies. So I don't know if this was a Rogue shoppers trying to make quarterly targets on drug sales, or if this is a rampant problem that normally slde in witglhout most people noticing, like kahootz to show gains on shoppers sales and manulife xan show loses.