this post was submitted on 28 Feb 2024
187 points (76.8% liked)
Technology
59288 readers
3740 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
The self checkouts where I am get confused from things as simple as a customer placing their own bags on the scale before even scanning anything and constantly need staff intervention. Not to mention how often prices are wrong on these systems. For the cost of constantly developing, upgrading and maintaining them. In the long run companies would be better off training a few extra staff for express lanes instead. Only my humble opinion though.
Why would you place your bags on a scale designed to detect a scanned product, scan everything pay and then bag if you are bringing your own. That’s what I do every time, stop thinking it’s anything more than a customer facing cash register, the scale/bagging area is the area of transition between pre and post purchase, once the transaction is done it stops caring. I don’t understand how someone can make more than one mistake on those machines without learning what not to do
Because that's double handling and the scales where I shop have bag holders on the side of the scales for their own bags, hence they are designed to account for the bags weight before scanning and placing items.