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The Cult of AI. How one writer's trip to an annual tech conference left him with a sinking feeling about the future (www.rollingstone.com)

submitted 9 months ago by veganpizza69@lemmy.world to c/technology@lemmy.world

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[–] homesweethomeMrL@lemmy.world 53 points 9 months ago (2 children)

. . . NVIDIA in-house counsel Nikki Pope: In a panel on “governing” AI risk, she cited internal research that showed consumers trusted brands less when they used AI.

This gels with research published last December that found only around 25 percent of customers trust decisions made by AI over those made by people. One might think an executive with access to this data might not want to admit to using a product that would make people trust them less.

Indeed.

[–] Bigmouse@lemmy.world 13 points 9 months ago

25% is an abnormally large number considering the current techonological inability to the same thing as a human could. In my experience current "AI" is mostly useful for very specific tasks with very narrow guidelines.

[–] kromem@lemmy.world 3 points 9 months ago

What's interesting is the research where when humans don't know that the output is generated by an AI, they prefer and trust it more than output from actual humans.