this post was submitted on 17 Jan 2024
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The Self-Checkout Nightmare May Finally Be Ending (gizmodo.com)
submitted 8 months ago by FlyingSquid@lemmy.world to c/technology@lemmy.world
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[–] ilinamorato@lemmy.world 22 points 8 months ago (2 children)

"Nightmare" says you. "The only thing that makes grocery store checkout tolerable" says I. I'll wait longer for a self-checkout rather than subject myself to a human who will try to make conversation with me (which forces me to take out my earbuds), be annoyed by the fact that I want to use my own bags, underload my bags, take forever, ask me required scripted questions, and put the bread underneath a can.

[–] ilinamorato@lemmy.world 15 points 8 months ago

Frankly this is one of the most disheartening editorials I’ve ever read on Gizmodo. “Cumbersome?” “Confusing?” “Error-prone?” “Terminator?” “Frustrations?” “Wasted time?” Just say you don’t understand how to use them and have no intention to learn. Weird flex for a tech journalist.

[–] ilinamorato@lemmy.world 4 points 8 months ago

Also:

they actually increase labor costs thanks to employees who get taken away from their other duties

Big retailers would love to give hard working people’s jobs to robots, and in many cases they already have.

How on Earth did an editor allow an article containing both of those sentences, only two paragraphs apart, to be published?