this post was submitted on 15 Jan 2024
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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)
submitted 8 months ago by ooli@lemmy.world to c/technology@lemmy.world
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[–] EnderMB@lemmy.world 1 points 8 months ago

They're very popular here too, but a lot of older people really struggle with them, so they're widely hated by boomers that want things to be like the 80's again.

The technology is a bit shit, and more often than not there's a lot of waiting around for someone to unblock you. Where it was probably a "failure" to many is in the initial promise of being able to get rid of employees and replace them with self-scan.