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Discord Servers asking for Phone Numbers and 'Verification Levels' (lemmy.world)

submitted 9 months ago* (last edited 9 months ago) by CosmicCleric@lemmy.world to c/technology@lemmy.world

67 comments fedilink hide all child comments

cross-posted from: https://lemmy.world/post/10799766

(Edit: Cross-posted OP (link above) was mod removed by the Discord forum 'admin' on 2024-01-19 as being "False claim, false interpreted", so the above link will no longer work.)

Recently read this on a Steam game's reviews section ...

User Comment...

The game's Discord REQUIRES your personal phone number to get access at all. This is a very intrusive, and 100% unnecessary requirement, in order to just be able to interact with others about the game, it's content, player experiences, and many other things. It's also intrusive in regards to being able to contribute any input to help other players in any way at all.

Dev Response...

It's Discord that's asking you for verification of the account. We're not getting your phone number. This is standard practice on bigger servers that allows for a better user experience, filtering bots/ spam accounts, trolls, etc.

Could companies please STOP lying about it being Discord's choice, its not, is the Discord server's choice to ask for it.

Its a "Verification Levels" setting that the server op sets, and they have multiple options that they can choose from, its not an on/off switch. They can dial it back one notch and still have spam/bot protections.

The only difference between "High" and "Highest" verification levels is the addition of asking for a phone number, all other features of "High" is in "Highest", and "Highest" has no other extra features besides asking for the phone number.

Makes it really hard to have an pseudonym account on the Internet, for gaming purposes, and then be asked for your real phone number. I don't need to be tracked 24/7.

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[–] Rootiest@lemmy.world 27 points 9 months ago* (last edited 9 months ago)

I came across this issue on my own discord server, the system kinda encourages you towards those higher security levels without really being especially clear about what it will do to the user experience.

One thing I would clear up though:

I think both sides in the OP are correct here.

Yes, the server admin sets the security level that triggers those requirements.

But it's also true that the server/admins do not get your phone number, that private information is only kept within discord's verification system. It is not sent to the server admins.