this post was submitted on 14 Jan 2024
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[–] FoxBJK@midwest.social -2 points 10 months ago (3 children)

OK but look at phone sales instead. Can anyone link the removal of any feature to a decline in sales? If these changes actually hurt these companies and were unpopular with users, the data would speak to that.

[–] n0clue@lemmy.world 6 points 10 months ago

I feel like they just abuse a captive market the same way car manufacturers have started to.

[–] GyozaPower@discuss.tchncs.de 2 points 10 months ago* (last edited 10 months ago)

The companies are already well stablished by the time they do that kind of shit, so unless they absolutely fuck something up, nothing is going to hurt sales a lot, specially if other companies follow them afterwards. Things like the jack removal are negative changes and at the time it was truly unpopular, but it wasn't something for which iPhone or Samsung fans would just switch over to a different brand when they could just buy some new fancy bluetooth earbuds.

Enshitification of stuff is always a gradual process, unless they are truly incompetent and absolute morons, you'll never see a company fucking several aspects of their product at the same time because they know that by slowly introducing those changes, most people will eventually accept each and everyone of them.

The free market theory will never work in practice if that's what your comment is trying to imply

[–] can@sh.itjust.works 1 points 10 months ago

I still break my phone after a few years and it loses usability at a point anyway. I'm still very bitter about the loss of aux, SD, batteries, etc. It didn't happen all at once. They boiled the frog. We compromised.