this post was submitted on 06 Jan 2024
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[LPT] Call and threaten to cancel your subscription services once a year; their retention department will give you a better rate (lemmy.ca)
submitted 10 months ago by LillyPip@lemmy.ca to c/lifeprotips@lemmy.world
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This only works by phone. Be nice, but firm. Don’t be satisfied with their first answer – make them escalate you to the retention department. They’re often authorised to give much larger discounts because it’s cheaper for them to retain customers than to recruit new ones.

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[–] LillyPip@lemmy.ca 2 points 10 months ago* (last edited 10 months ago)

For me, when Netflix and all these other guys price hike, drop content, don’t give advertised streaming qualities and all of that, I dropped all of them.

Right, and I’m saying instead of just silently dropping them, call first and tell them you’re going to drop them. See what deal they’re willing to give you. Then drop them if you’d like, but it’s worth asking.

Obviously financial protest is useful against corporations, and some of us can protest more effectively given our nation/position/understanding. I do what I can.

e: Thank you for your civility, too. I appreciate that we have that here. Cheers.