this post was submitted on 28 Dec 2023
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Well after spending all afternoon with this new Dell XPS 13 9315 I absolutely love it. The fit and finish feels exactly like a Macbook Air.

I have Linux installed (Pop_OS) and the only two issues I had were getting the webcam running and the fingerprint reader. I managed getting both of them up and now the hardware is 100% operable! I am so happy I kept giving Linux a go and found a great laptop with few compatibility issues.

Thanks to all of you who recommended Dell laptops. There were a couple minor problems, but both were solvable with a bit of ddg searching.

EDIT: I've decided to return this Dell XPS 13 based on some of your replies about the 12th gen intel being out of date for the price and build quality issues with Dell in general. I went with a Lemur Pro i7 Raptor Lake, 40gb ram, 1tb storage System76 build for only $200 more. Only downside is I have to wait a bit for them to confirm my order, assemble, and ship. It'll be nice to have a machine built exclusively for Linux!

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[–] ElusiveClarity@lemmy.world 23 points 10 months ago (4 children)

I hate to break it to you but it’s not just the budget dells that have build quality issues. I just received a $5k precision that was delivered with fucked up bios settings, non working thunderbolt ports and a trackpad stuck in the down position. I love the laptop but god damn that was frustrating.

[–] netburnr@lemmy.world 5 points 10 months ago

I purchased a xps15 a few years ago. It had to go back twice in a year. Once for a fan that died, then again for a fan making bad noise when under load. Stopped using it about 18 months after getting it after the battery stopped working completely out of the blue.

[–] MrFunnyMoustache@lemmy.ml 2 points 10 months ago

Not to mention Dell's atrocious customer service...

I'm not buying a Dell again, no matter how cool the design is.

[–] x3i@lemmy.x3i.tech 1 points 10 months ago

Not just Dell... bought an HP Elite x360 in 2018 and it had to go back twice too; first time because they jammed a physical blocker for non-LTE models into my sim slot (then sent it back after removing it and putting the same blocker back in, afterwards gave me free on-site repair for this issue, fucked up my board during that and came back next day with a replacement board) and second time because the keyboard died after a year. Solid ever since, still running perfectly but these initial issues should not happen with a 2500€ device.

[–] lightnsfw@reddthat.com 1 points 10 months ago

Yea the Latitudes I've been getting at work for the last decade have all been shit. Driver issues, ports breaking, keyboard keys coming off, etc. Garbage. Also semi related I'm still using the port replicator I got when I started because none of the docks/usb hubs I got since work with 3 monitors and the laptop screen.