this post was submitted on 07 Aug 2023
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Update from Asus

The service team reply misunderstood the situation. Unlock tool is unavailable at this moment but we are allowing the possibility to unlock, please stay tuned.

**TL;DR

  • ASUS has apparently withdrawn the ability to unlock the bootloader on its phones.
  • As per the company’s technical support team, Zenfone 10 and Zenfone 9 users won’t be able to root their phones.
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[–] stefenauris@pawb.social 77 points 1 year ago (3 children)

Well there goes any compelling reason to buy their phones lol

[–] ayaya@lemdro.id 32 points 1 year ago (2 children)

I was genuinely thinking about going with an ASUS phone next because of the unlockable bootloader, this really sucks to see.

[–] deweydecibel@lemmy.world 20 points 1 year ago (1 children)

There are plenty of makers doing unlockable bootloaders. Honestly, just avoid Samsung.

[–] kindenough@kbin.social 9 points 1 year ago* (last edited 1 year ago) (1 children)

My EU S9+ (Exynos chip) is running a custom Android 13 rom without flaws. A lot of Samsung phones can be unlocked. Seems US models (Snapdragon) are the ones that can't be unlocked, few exceptions. Most other countries have the Exynos chipset and are perfectly unlockable.

[–] adamantris@lemmy.world 8 points 1 year ago

i think this might be related to samsung knox and its efuse, once set not really being able to be undone and that stuff

[–] Aarrodri@lemmy.ml 4 points 1 year ago

Same here. Well they lost a potential costumer.

[–] synceDD@lemmy.world 5 points 1 year ago (1 children)

Yeah no reasons besides only tiny stuff like being only flagship under 6", better speakers than samsung, better cooling and less throttling than samsung, headphone jack, near stock android. More like there are no compelling reasons to root anymore, enjoy your 1k samsung throttling tho

[–] z2k_@lemmy.nz 4 points 1 year ago (1 children)

2 years of updates means you’ll quickly end up with a phone that’s waiting to be hacked

[–] synceDD@lemmy.world 1 points 1 year ago (1 children)

They offer 4 years of security updates, what are you on about? It's even better than sony

[–] XLRV@lemmy.ml 2 points 1 year ago (1 children)

Well it's better but it's still not enough imo.

People shouldn't be left behind on security just because they don't have the latest phone, 4 years isn't long at all.

Now phones are powerful enough to last years, and could last even longer with replaceable batteries. This artificial limitation is anti-customer.

So yeah at least there should be an way to root and install custom ROMs, they may not want to support phones longer officially but they shouldn't limit the user if they want to do it themselves.

[–] synceDD@lemmy.world 0 points 1 year ago (1 children)

DAE 10 years of support for 800€ ?

[–] XLRV@lemmy.ml 0 points 1 year ago (1 children)

They don't have to support it 10 years, but they shouldn't prevent people to keep their phones updated themselves with custom ROMs.

[–] synceDD@lemmy.world 0 points 1 year ago (1 children)

Ah the peak of security, third party custom roms. Accept your hobby isnt popular and move on, grown ups like their banking apps working

[–] XLRV@lemmy.ml 1 points 1 year ago (1 children)

Yeah, you can use Open source roms.

Why being against freedom? Allowing ROMs and root won't affect you if you don't want to use them.

No need to be unpleasant too.

[–] synceDD@lemmy.world 0 points 1 year ago* (last edited 1 year ago)

Unpleasant lol top thread comment starts with fuck off, the whole thread is unpleasant. Btw open source means nothing if u cant read the code, hoping others will check it for you is not what we call security. So the venn diagram of those programmers who are also willing to read the code with the number of adults willing to not use banking apps leaves us with <1% people who can responsibly root. If you complain for 0 expect an "unpleasant" reality check

[–] tonytins@pawb.social 0 points 1 year ago

I remember owning their Transformer tablet back when Honeycomb first launched.