this post was submitted on 07 Aug 2023
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I was switching to that Up Bank (by Bendigo), but they straight refuse to let me fund my crypto account, so that's out because I just want basic control of my own money.

I also have a Bank Australia account, but, while they like to pat themselves on the back about sustainability, their service and product is crap, imo.

So what else you got?

Edit: Just realised I should probably have posted this to AusFinance, but ah well!

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[–] abhibeckert@beehaw.org 5 points 1 year ago* (last edited 1 year ago) (4 children)

No idea about crypto, but Great Southern Bank is excellent.

They are a "customer owned" bank - so all profits the bank generates from the money you deposit, fees you pay (there aren't many fees) are returned to you, as both a customer and partial owner of the bank.

[–] NeedAnotherOne@aussie.zone 6 points 1 year ago

I think a lot of the 'customer owned' banks are usually good, they can be regional based as well. IE for Newcastle area Greater Bank and Newcastle Permanent Buildng Society both have lots of branches and good customer support for local. I used to like StGeorge until Westpac took them over, went downhill after that

[–] Ilandar@aussie.zone 2 points 1 year ago

Good suggestion, credit unions are the way to go.

[–] DolphinLundgrin@aussie.zone 2 points 1 year ago (1 children)

Cool, never heard of them, will check em out, thanks!

[–] morry040@kbin.social 4 points 1 year ago (2 children)

They used to be known as Credit Union Australia.

[–] theodewere@kbin.social 2 points 1 year ago

yeah i guess that's the basic idea of a credit union

[–] DolphinLundgrin@aussie.zone 2 points 1 year ago (2 children)

Is it one of those situations where they've got so much bad press as CUA, that now they operate under a different name?

[–] abhibeckert@beehaw.org 5 points 1 year ago* (last edited 1 year ago)

They consistently rank as one of the best banks in Australia on every comparison.

Hardly anyone knows what a Credit Union is - that's why they removed it from the name (it is still a credit union. And a credit union is a type of bank).

I have no experience with any of the other banks that score as well as Great Southern, they're probably good too but I'm so happy I don't want to switch. I went through close do a dozen banks before finding this one.

[–] Ilandar@aussie.zone 4 points 1 year ago (1 children)

According to this article it was because they were losing too many potential customers to banks. Their market research suggested over half of Australians didn't even know what a credit union was and that number was even higher among young people.

[–] DolphinLundgrin@aussie.zone 1 points 1 year ago

Haha, oh god, that's almost worse!

[–] DolphinLundgrin@aussie.zone 1 points 1 year ago

Looking very good actually, thanks!