this post was submitted on 02 Dec 2023
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Sony Steals Customers' Purchased Content - Piracy is COMPLETELY JUSTIFIED! (odysee.com)
submitted 11 months ago by dannym@lemmy.escapebigtech.info to c/technology@lemmy.world
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[–] Son_of_dad@lemmy.world 44 points 11 months ago (2 children)

They've done this to me. When it first came out,I bought the fallout 4 DLCs. I cleared my email one time and deleted all those old purchase receipts.

One day last year, I pop in fallout 4 and go to my file, and it says that I don't have the dlc that corresponds to this save file. I know I bought them, so I go to the psn to redownload, but it's asking me to pay. Long story short, I call Sony, my dlc purchase vanished at some point, and since I deleted the receipt, Sony refused to give me the content or money. They say I can't prove I owned it, even though my files say so.

[–] BlueDwaggin@pawb.social 11 points 11 months ago (2 children)

Anecdotal, I had the same with EA. When Origin first launched, the two games I had in my EA account disappeared. Do amount of battling with their support got me anywhere, even though I had the retail copies and the serial keys.

Got to the point where I gave up. Rather play games I actually wanted to play, to than Spore and The Sims 3.

[–] wewbull@feddit.uk 4 points 11 months ago (1 children)

So they stole from you and experienced no repercussions. Great story. I hope that you've at least stopped buying other titles from them.

[–] BlueDwaggin@pawb.social 4 points 11 months ago

I couldn't care less about the two games, and fighting on principle seemed like too much effort at the time.

But yes, I've not bought an EA game since.

[–] Tathas@programming.dev 1 points 11 months ago

Spore had itself a 3 or 5 installs limit before not allowing you to install it anymore.

[–] moitoi@feddit.de 9 points 11 months ago (1 children)

No credit card receipt? It might help.

[–] PullUpCircuit@iusearchlinux.fyi -1 points 11 months ago

Banks will charge for record searched, FYI.