this post was submitted on 02 Dec 2023
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Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ

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[–] ultratiem@lemmy.ca 67 points 11 months ago (3 children)

Sony has always treated its customers like absolute trash from the get go. As a kid, I had a stereo that ended up dying. They weaselled out of the warranty. Flash forward to my Sony headphones where one ear died and they did the same. Forward again to my Ericsson phone whose screen died due to “water damage” (the markers were triggered by a friend who worked in their repair department said all phones on high humidity zones were always triggered because back then phones weren’t even dust proof). They sent it back refusing to fix it.

Since then they have been on my embargo list. One of the worst companies for caring about their customers.

🖕

[–] Waluigis_Talking_Buttplug@lemmy.world 11 points 11 months ago* (last edited 11 months ago) (1 children)

I remember my friends mom got an s3 and the water damage tag was triggered before they even left the store, they tried to exchange it for another one but it was triggered too.

I'm still convinced that many of them were purposely triggered so they could deny warranty claims. It makes too much sense.(I know s series isn't sony, I just mean most companies do this).

[–] ultratiem@lemmy.ca 4 points 11 months ago

I don’t think it was on purpose, but who knows what their facilities are like. Maybe their phones are built in a literal sweat shop lol.

In any case, it was a ridiculous thing to use to weasel their way out of a repair given how unreliable those markers are. I would definitely have taken as much evidence as possible and reported it to the consumer watchdog in your country.

Again, 🖕Sony

[–] 0x4E4F@infosec.pub 2 points 11 months ago (1 children)

Have to admit though, when it comes to quality equipment, they do take the cake. I've never had a Sony product break on me (except my walkman, but that was my fault 😂).

But, to be honest, I've never consumed anything but audio and video equipment from them (receiver amplifiers and TVs). Things may be different in other departments, including their PS department.

[–] Whirlybird@aussie.zone 0 points 11 months ago (1 children)

The ps1, PS2, and PS3 were all massively flawed hardware designs that broke en masse.

[–] 0x4E4F@infosec.pub 0 points 11 months ago (1 children)

What do you mean by that? Hardware wise? Except for the optical media, I can't really see any hardware flaws...

[–] Whirlybird@aussie.zone 1 points 11 months ago

The PS had weak plastic laser eye rails. Prolonged use warped them causing laser/disc misalignment, so you would have to often play with the console up side down etc to try and adjust for it.

The PS2 has the disc read error, lost multiple class action lawsuits over the design flaw.

PS3 had the yellow light of death. Design/manufacturing flaw like the Xbox red ring of death.

[–] people@kbin.social 0 points 11 months ago (1 children)
[–] ultratiem@lemmy.ca 0 points 11 months ago* (last edited 11 months ago) (1 children)

Yeah another stellar case in point to show Sony would rather you eat glass than have to do anything for you.

Let’s not forget the ridiculous court case against Geohotz for jail breaking the PS3. They pulled out every dirty tactic they could in that suit. Really showed their colours and how they actually “fight” in the court of law.

Scum of the earth.

[–] theamigan@lemmy.dynatron.me 1 points 11 months ago (1 children)

My last straw was when they killed OtherOS on the PS3, which was very much part of my purchasing decision. Sure, it was kneecapped from the start (Linux still ran under the hypervisor, could not use the GPU, and was only given 6 Cell cores), but it was there. At least I got a $60 check from the class action settlement!

Bunch of cocksuckers. I have not purchased a Sony product since.

[–] princessnorah@lemmy.blahaj.zone 0 points 11 months ago (1 children)

You see, they wanted all the benefits of being able to use OtherOS in their marketing. But they didn’t want you to actually use it!

[–] theamigan@lemmy.dynatron.me 1 points 11 months ago* (last edited 11 months ago)

Basically. In Sony's case, they were clearly afraid of homebrew games, but I still can't imagine any other rationale than what you said for killing the feature, especially as neutered as it was. It definitely taught me a lesson about buying products that can't be kill switched after purchase. The US Air Force even built a cluster of 1700 PS3s that relied on this feature. I'm sure they weren't routable to the internet to get updates though.