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Laptop keyboard and USB keyboard getting borked (ani.social)

submitted 11 months ago by weebkent@ani.social to c/techsupport@lemmy.world

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My laptop keyboard died a few days ago, which was fine I guess, it has been a while, but for some reason my membrane USB keyboard is also broken. I don't know why but Ctrl, Alt, Windows, f5, and f10 don't work, with Alt and f10 now binded to left click. I've tried all the fixes I could find: uninstall keyboard drivers, find manufacturer drivers to reinstall, changing keyboard settings, creating a new Windows profile to try and see if it was corruption, using command prompt, using notepad to add a registry... At this point I'm desperate to the point of using antivirus to see if I got infected by something.

So uh, any help?

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[–] burchalka@lemmy.world 6 points 11 months ago* (last edited 11 months ago) (1 children)

I'd suggest getting/creating a bootable USB stick with Linux (Ubuntu?), and try booting off that.

If it's borked drivers/OS/Malware - you'd see keyboard and mouse working fine.

If it's messed up there as well, you've got some hardware issue, and worth taking it to professional for diagnosis

[–] weebkent@ani.social -1 points 11 months ago

I'd like to add that when following this: https://answers.microsoft.com/en-us/windows/forum/all/specific-keys-on-keyboard-not-working-ctrl-alt/65ead128-a947-42ce-9c0b-8c6aa293d363

Specifically method 2, command prompt did not find any of the registry entries to delete, giving me a does not exist error.

I'll probably try doing a boot stick alongside doing a Fresh Start if all else fails.