this post was submitted on 23 Nov 2023
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Good email provider (alien.top)
submitted 11 months ago by nisnete@alien.top to c/main@selfhosted.forum
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Sorry, this has been brought up a number of times obviously, but I figured I'd still give it a shot. I'm not self-hosting email, because it sounds like a huge PITA. I was looking for a decent email provider, but coming up short for now, wonder what people here are using. My requirements:

  • support for a custom domain,
  • support for hooking up my applications via SMTP (just to send, like, update notifications, nothing spammy),
  • (optional, but would be good to have) nice apps for Android/iOS.

Things I've tried (all paid subscriptions):

  • Fastmail - felt excellent until I tried actually using it and found that 1) my SMTP messages are lost/delayed by a few hours. 2) SMTP-sent messages are not in the Sent folder, which makes things really hard to track. More details here: https://www.reddit.com/r/fastmail/comments/181tnuf/experience_with_fastmail_as_a_new_user/
  • Proton Mail - doesn't have SMTP support, wat.
  • Purelymail - feels a bit hackish to me, and I don't want my wife to input weird IMAP settings on her phone.

Any good recommendations? Thanks a lot!

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[–] zfa@alien.top 1 points 11 months ago

It would be remiss of me to not point out that up until somewhat recently they had a gaping wide security hole (for presumably years) that allowed any customer to send email as any other and fully pass their spf and dkim checks (due to shared keys and having no way of ensuring their users could only send mail from domains under their own account).

When this was disclosed they abused the reporter, kicked him off their service without giving him time to back up his mail, tried to discredit him, lied that their bad practices were commonplace throughout the industry (narrator: they weren't) before finally going around removing all traces of the discussion. I was lucky(?) enough to see the reddit side of it as it unfolded and I've never seen such pseduo-tech bullshit being thrown around and well as nasty attacks on the reporter.

So yeah, they're cheap but they also seem pretty poor technically (or at least were) and seem like horrible people. YMMV of course.