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Plex crossed a line with "Your week in review" emails today. (alien.top)
submitted 11 months ago by Ironicbadger@alien.top to c/main@selfhosted.forum
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As you may have seen Plex decided it was OK today to send an email showing me what my friends have been watching. To be clear, this is Plex telling other people what I've been watching from my server, with my files, and this is not OK.

https://imgur.com/a/DYR4wlh

We all knew it was a matter of time before Plex started collecting data on our libraries and sharing it with advertisers. What happened to their "we don't know, and don't want to know, what is on your server"?. This, for me, is proof that those fears were absolutely founded in reality. On what planet would I ever want this information to be shared with friends on family on an OPT OUT basis?

It's totally unacceptable to collect this data in the first place. It's totally unacceptable to share this information with uniquely identifiable information. And it's totally unacceptable to do this without explicitly asking me if it's OK.

Unfortunately there is nothing you can do about this as a server admin, because technically these are Plex users and their marketing email preferences are controlled on the user side in the Plex website preferences. Not on your server.

This is an absolutely egregious overreach.

Thank goodness there are alternatives available in the form of Jellyfin and Emby. I left my Plex server up after the Jellyfin January challenge we did on the Self-Hosted podcast but because of this I feel that I have no choice but to take it down for good.

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[–] Ironicbadger@alien.top 3 points 11 months ago (2 children)

Right - it's controlled server side by Plex and so far as I can tell there's nothing you can do. Your friends would have to go in and turn it off in their accounts. It's disgusting.

[–] Forsaken_Ad242@alien.top 2 points 11 months ago (1 children)

I think you can disable it here:

Settings > Account > Sync my watch state and ratings

It's kind of disguised as some feature to allow you to sync movie status among all plex servers. But disabling this would probably disable their ability to see it.

[–] DickCamera@alien.top 2 points 11 months ago (1 children)

FYI, my setting is marked inactive, I do remember the in-your-face popup on my tv and I disabled all of the sharing. Still got an email this morning.

[–] Forsaken_Ad242@alien.top 1 points 11 months ago

Isn't the content of that email what the other people see though? If you disable your sharing, then yours won't be shared but others might be unless they decide to disable it. I opted out of those emails.

[–] aallport@alien.top 1 points 11 months ago (1 children)

I guess we're getting pitchforks out then!

[–] Ironicbadger@alien.top 1 points 11 months ago (1 children)

What other option do we have? Either stop using it or attempt to get Plex to respond and change their ways.

[–] mrkesu@alien.top 3 points 11 months ago (1 children)

Plex haven't taken user feedback into consideration for years. They seem to be making universally hated features exclusively.

Your realistic options are to accept Plex as it is, or switch to something else.

[–] dakoellis@alien.top 2 points 11 months ago (1 children)

Plex haven't taken user feedback into consideration for years. They seem to be making universally hated features exclusively

Reason I left for emby years ago was because they kept making the UI worse with no option to customize it at all. Came to find out a bit later the reason for that was to push their own stuff on users

[–] mrkesu@alien.top 2 points 11 months ago

I've been a Flex Pass lifetime user since 2018 and I honestly feel like I got my money's worth during that time so I can't complain too much, but I'm absolutely ready to switch. They only focus on money-grab features these days, and playback & subtitle issues are getting worse every update.

I never bothered _too_ much about the privacy stuff, but after they got so "me me me" focused I trust them less with my data.

I'm just waiting for the Jellyfin Tizen-version to be approved (Samsung OS "app store") and once that's done I'm immediately switching.

I have Jellyfin on Chromecast, but unfortunately my TV doesn't supports Dolby Atmos passthrough, so only native apps support it (+ Chromecast is just a bit sluggish)