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UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI's error rate is like a feature, not a bug (arstechnica.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI's error rate is like a feature, not a bug::For the largest health insurer in the US, AI's error rate is like a feature, not a bug.

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[–] Acters@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

AI doesn't break that design. It's being pushed as the problem, or fall guy, when in reality, it's just the private corporation being greedy jerks who deny anything they want without any regulation. The law is the problem, and AI is just a dynamic algorithm being blamed as "its something else" when it is making decisions on behalf of the company. The company should be shamed, and the AI's decisions are being automatically accepted by the company without any due process. We need to regulate the private corporations' behaviors, and I am surprised we are letting them get away with poor and dangerous practices.