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Shouldn't browsers protect what users write from being seen by the website (like customer support chats) before hitting send? Would it be difficult to implement? (lemmy.world)

submitted 1 year ago* (last edited 1 year ago) by TheTwelveYearOld@lemmy.world to c/firefox@lemmy.world

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I'm sure its common knowledge by now that whatever you write in text boxes on customer support chats can be seen by whoever is on the other side, without or before hitting send. Don't you think that's a breach of privacy?! I imagine it isn't too difficult to implement a fix for it: The browser (like Firefox) could choose not to upload the user input to wherever the website links to, without user input (like click a send button).

The Firefox extension API explicitly requires user actions before an extension can do things like open popup windows.

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[–] Substance_P@lemmy.world 5 points 1 year ago

Right, I can see a pretty bad mishap from an accidental paste from your clipboard here. I also had no idea about this.