I have a potentially dumb question, but honestly I've run out of ideas. I'm running a family nextcloud instance where me and my wife are managing our things, in our own boards. She noticed that cards that she put in her "Done" stack in a board of hers, are deleted after about a year. I have to emphasize:
- She does not delete the cards (they hold important information, even though they are Done)
- She does not even archive them
All she does is she moves them to a stack.
First off, this is a problem, as she's losing information (I'm now restoring old database backups to get back old Deck cards, not a fun activity in itself).
But second, this bugs the hell out of me: is there any functionality that would do this in Nextcloud? Some hidden setting?
I'm even thinking possible user error, but she's quite tech savvy and I believe her when she says she does not do this knowingly...
Also important to highlight that I have cards from 2 years ago in my boards that are just fine, no deletion, nothing. And nothing in the logs, althgough I don't even know what I'm looking for, because we aren't sure when the deletion happened.
Any idea/pointer would be highly appreciated.
Could it be that your wife is syncing the tasks lists used by deck to another device? Nextcloud doesn’t delete tasks from deck itself, but local task manager often have some setting to auto delete done tasks after a few days which would perfectly match the behavior you’re dealing with.
My best guess is the Deck app, but I'll check... one other thing I realised is it's a shared board, so there might be something there too. (Automated behavior I mean. I pretty much elimimated human behavior as issue source.)