this post was submitted on 09 Nov 2023
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Jellyfin: The Free Software Media System
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What are the permissions on these files/folders? Maybe Jellyfin doesn't have read access?
I figured it out. For some reason the directories created were owned by root. I did change the ownership of the main directory but forgot that it needs to be changed for the subdirectories as well. In the add folder menu I could see the mounted directory but couldn't access the subdirectories (shows, movies). It's working fine now.
Seconded, its the first thing to check. I am only using local files but depending how I transfer files from other devices it seems they get different permissions assigned. I made it a regular workflow to just run chmod (linux system) over anything new I want to add.