this post was submitted on 08 Nov 2023
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Am I trapped with Go Daddy forever for my personal email? (alien.top)
submitted 1 year ago by jicole@alien.top to c/main@selfhosted.forum
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Hi. I am in over my head and asking for help. Around 20 years ago I had an email and domain name only package with Go Daddy. We have four email addresses for the family. It went from under 20 bucks a year to a couple hundred dollars a year. If it makes a difference, I don’t use the webpage, just the email. Go Daddy used to have their own email platform but now use Outlook online. On our phones we just use the email app.

I understand there are other companies out there that will host my email, but I’m not sure how I would switch to another company without losing all of my archives of saved emails. For each account.

I am in over my head. I don’t know what I’m doing anymore. Is there any other service I can switch to that might be less money than Go Daddy that would allow me to keep my emails?

I have searched Reddit, but can’t seem to get a firm understanding. on our phones we just use the email app. I will appreciate any and all advice about how I can get what I’m looking for. Thank you so much.

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[–] GolemancerVekk@alien.top 1 points 1 year ago (2 children)

To give you some context, GoDaddy email is actually Outlook 365 (now Microsoft 365), which is normally $99/year but GoDaddy slap a higher price on it.

If you were knowledgeable about Outlook admin/Azure you could simply disconnect your Microsoft Outlook tenant from GoDaddy and stop your subscription.

Since you're not, you can use BitTitan.com to help you migrate, it's $12/user and you can ask their sales support to help with all the gory details. Basically you make a new account on whatever service you want and they get all your mail over. Make sure that the new service you get can hold all your mail (has enough space) and also has 4 mailboxes – BitTitan moves your email but getting the right service is on you.

If you're ok using Outlook and Exchange you can ask BitTitan to move you to another Microsoft 365 account, which as I said is $99/year for a family account of up to 6 users.

If you want you can also shop around for regular IMAP (non-Exchange) providers, which will let you use a wider range of mail apps, and ask BitTitan to move you to one of them. But keep in mind that most providers charge $3-5/user/month, which for 4 users adds up to something similar to what you're paying now, or more. One notable alternative is Migadu.com's Mini plan, $90/year with no user limits, but you all have to share 30 GB of storage space. MXroute.com is another option, they offer more space for cheaper, same deal (no user limits, y'all share the same storage space). Personally I prefer Migadu for my family because their control panel has more features, they're hosted in the EU which for me makes more sense, and they're a company rather than a one guy operation; but if you need more space MXroute is perfectly fine too.

[–] NITROGENarcosis@alien.top 1 points 1 year ago

Yup defederation from GoDaddy is the best option but will require O365 business licenses going forward

[–] therealSoasa@alien.top 1 points 1 year ago (1 children)

Just do the work yourself , why spend money on bit tantrum , aka boob Titian , aka brain torture, aka boulda dash, aka waste 'o time!!! Bit titan nothing more than an overlay for existing functionality - don't be wasting your monies folks. Be smart

[–] GolemancerVekk@alien.top 1 points 1 year ago (2 children)

How is a completely non-technical person going to solve this on their own? Start studying to be a Microsoft sysadmin? Hire a Microsoft sysadmin? I think $12/mailbox for a one time migration is not a bad deal. And btw if you go ask on /r/sysadmin about it this is the same answer you'll get: use BitTitan and call it a day.

[–] DistractionRectangle@alien.top 1 points 1 year ago (1 children)

Indeed. Also, selfhosting is just shuffling the costs, not saving money. Doing it yourself still requires you pay for a server(s), but now you have to wear all the hats and maintain a production system. Which is fine, this is /r/selfhosted after all, but either you pay with money + time, or pay someone else money that does this for a living. It's not a waste.

[–] therealSoasa@alien.top 1 points 1 year ago

So then best way to approach this is to make a backup and then restore it. pst from outlook is easy can Google it costs nothing.

Move your email to where you want it once or many times , restore or use the pst as an archive.

In both cases you don't need overlay products that do the same thing native clients have been doing for decades , you're just adding another kink to the confusion train. K.i.S.S and you won't end up in over your head 😜

[–] therealSoasa@alien.top 1 points 1 year ago

Guess the clue is in the "I'm in over my head" statement.