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Big brain tech dude got yet another clueless take over at HackerNews etc? Here's the place to vent. Orange site, VC foolishness, all welcome.

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Once again, "AI" is revealed to be an army of mechanical turks in a call center. - JWZ (www.jwz.org)

submitted 1 year ago by gerikson@awful.systems to c/techtakes@awful.systems

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[–] zogwarg@awful.systems 15 points 1 year ago* (last edited 1 year ago) (9 children)

It makes you wonder about the specifics:

Did the 1.5 workers assigned for each car mostly handle issues with the same cars?
Was it a big random pool?
Or did each worker have their geographic area with known issues ?

Maybe they could have solved context issues and possible latency issues by seating the workers in the cars, and for extra quick intervention speed put them in the driver's seat. Revolutionary. (Shamelessly stealing adam something's joke format about trains)

[–] gerikson@awful.systems 10 points 1 year ago (8 children)

FWIW, Cruise CEO takes to the orange site to dispel myths and rumors

https://news.ycombinator.com/item?id=38145997

[–] zogwarg@awful.systems 5 points 1 year ago

Fair enough, I will note he fails to specify the actual car to Remote Assistance operator ratio. Here's to hoping that the burstiness readiness staff is not paid pennies when on "stand-by".

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