this post was submitted on 14 Oct 2023
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LL Bean is not the same company they were a couple decades ago. Most of their stuff is made over in Asia now. It is still high quality vs competition, but it's nowhere near as awesome as it used to be. I used to be a "true fan", right down to the rewards card. Now I'm just a fan.
I still have a day pack I got in the nineties, and it's like new. About half that time it's been in storage. My son will probably use it next.
LL Bean was a true BIFL company for everything they sold. Their lifetime no questions asked return policy was trashed as soon as it was no longer family owned. Their stuff was expensive, but you knew that you had that stuff forever. They grew into a huge company because of that policy along with their reputation for being the highest quality. Getting hand me down stuff that was LL Bean was a big deal. Now it's just a run of the mill Corporate BS Bean.
Yes, an example of the enshittification of commerce. However, they do remain better than average.