this post was submitted on 03 Oct 2023
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] Knutten22@lemmy.world 19 points 1 year ago (3 children)

I moved from UK to France, and lost access to my movies on Prime.

[–] Michal@programming.dev 2 points 1 year ago (2 children)

Can you still access them with VPN?

[–] icedterminal@lemmy.world 14 points 1 year ago

Amazon actively blocks VPNs when using their Video or Music services. They also do a DNS check. It's a game of whack-a-mole. Your VPN provider has an IP that works, 24 hours later Amazon have it on the VPN blacklist.

[–] Knutten22@lemmy.world 2 points 1 year ago

Didn't try, but I imagine it could work. But more effort than I'm ready to put in to watch movies I paid for. I now stopped buying digital movies completely. Not worth it.

[–] uis@lemmy.world 2 points 1 year ago (1 children)

I wonder what french anti-monopoly agency will do if you file that Amazon does this.

[–] calavera@lemm.ee 1 points 1 year ago

But he "brought" it on UK so I don't think a French agency has anything with that

[–] Brasidas@feddit.uk 1 points 1 year ago

Wow really? This sucks! They should refund you if they don't offer the films in your region, that's hardly your fault...