this post was submitted on 22 Sep 2023
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iPhone

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Anyone else notice this? I couldn’t find any other info online apart from a Reddit post about two people reporting their AirTags no longer working after updating to iOS 17, so I wanted to post here for visibility and seek advice.

As soon as I updated to iOS 17, my YIP AirTag I used to track my cats location stopped working. Tried factory resetting and a different phone (also on ios17) without success. My other Apple-branded AirTags work perfectly fine.

If Apple truly did nuke support for devices I already own, I am one step closer to abandoning their walled garden….. anyone else here possibly able to confirm this is happening to them too? Is there another community I should be posting this to?

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[–] Id_in_hiding@lemmy.world 2 points 11 months ago (1 children)

If it’s 3rd party it isn’t an AirTag, it is a tracker that is compatible with Apple’s FindMy network.

You need to contact the maker of that tracker and ask them for the updated firmware, that’s why they release developer previews of iOS. That’s all on that third party partner, not Apple.

[–] Jakor@lemmy.world 1 points 9 months ago

Replying in case it helps another lurking lemming one day:

I ended up replacing the tag with an OEM AirTag in the end.

I spoke with the manufacturers tech support, and they said they were not able to reproduce my issue.

After factory resetting it and replacing the battery multiple times, I was able to get it to load into find my again - but it stopped working again shortly afterwards…. Not at all worth the hassle.