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Why Do Companies Not Use Existing 2FA Standards? (lemm.ee)

submitted 1 year ago* (last edited 1 year ago) by kill_dash_nine@lemm.ee to c/technology@lemmy.ml

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This is something I am seeing more and more of. As companies start to either offer or require 2FA for accounts, they don't follow the common standards or even offer any sort of options. One thing that drives me nuts is when they don't offer TOTP as an option. It seems like many companies either use text messages to send a code or use some built in method of authorizing a sign in from a mobile device app.

What are your thoughts on why they want to take the time to maintain this extra feature in an app when you could have just implemented a TOTP method that probably can be imported as an existing library with much less effort?

Are they assuming that people are too dumb to understand TOTP? Are they wanting phone numbers from people? Is it to force people to install their apps?

*edit: I also really want to know what not at least give people the option to choose something like TOTP. They can still offer mobile app verification, SMS, email, carrier pigeon, etc for other options but at least give the user a choice of something besides an insecure method like SMS.

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[–] kill_dash_nine@lemm.ee 31 points 1 year ago (2 children)

The fields where you can’t paste a password or any other types of data like credit card info absolutely kill me. It’s doing the exact opposite of adding any level of security and it’s just infuriating.

My favorite recently is my company has TOTP 2FA but you can’t paste the 6 digits. You have to type in one digit at a time, each being its own box. Paste fails in every browser I’ve tried. It’s just a shitty user interface.

[–] jo3shmoo@sh.itjust.works 10 points 1 year ago

A bunch of companies seem to be implementing that version (not being able to paste the 6 digits). It's just asinine and makes me think less of any product / company using that style.

[–] DeltaTangoLima@reddrefuge.com 8 points 1 year ago* (last edited 1 year ago)

I hate all of these things so much. Like somehow my clipboard (which any halfway decent password manager either doesn't use, or scrubs clean after use) is the weak link in the security chain.

I'll go one better to @digdilem@lemmy.ml's example: I once created an account on a "security" vendor's website (quoted, because they acquired security products, rather than developing them) that limited passwords to 12 characters. They didn't tell you - they just shortened it before (presumably) storing the hash.

Fun and fucking games trying to logon each time, when your password manager has stored the random 16 char password you thought you were setting.