Enshittification

that's the problem but the blame can also be squarely placed on us Millennials. Like you said when we were younger and older people had tech issues they'd hand it to us assuming we "get it" but we didn't. we had to learn it by teaching ourselves. We taught ourselves how to write html, css, etc via Geocities and Myspace. We taught ourselves how to build computers or learned via tv shows like The Screensavers or Call for Help or just by reading PC magazines. AND THEN we decided since we taught ourselves all these solutions and what have you that we'd make it easier for future generations. We developed apps and tools that "just work" no tinkering needed, no customization needed, those are predefined settings. And we're not teaching kids, we're providing them with OUR solutions. Like you said we assume they "just get it" because we had to just get it. We didn't have a choice. If we wanted a custom internet or tech experience we had to do it ourselves.

Today those options are provided because we provided it for them. They don't need to be as tech literate as we had to be because we made things easier for them.