this post was submitted on 21 Jul 2023
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Tesla Identified As Most Recalled Car Brand, Mercedes & Toyota Least (insideevs.com)
submitted 1 year ago by fne8w2ah@lemmy.world to c/technology@lemmy.world
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[–] intothesky@lemmy.ml 0 points 1 year ago* (last edited 1 year ago) (3 children)

They really should disaggregate recalls fixed with OTA updates from recalls that need a physical intervention. Obviously Teslas almost always need an OTA update

[–] golli@lemm.ee 1 points 1 year ago* (last edited 1 year ago)

Agreed. Although we would still need a measure the severity of these issues. An OTA update is more convenient than a physical recall, but it doesn't change that the car drove with those issues until the problem was discovered and fixed.

So the more important question is whether the underlying problem was something trivial like a minor comfort feature not working as intended or something affecting the safety of the car.

[–] noneabove1182@sh.itjust.works 1 points 1 year ago* (last edited 1 year ago) (1 children)

100%, this number is skewed by the fact that tesla will basically "recall" for any minor issue because it's a simple software update, I imagine a lot of companies try to avoid recalls as aggressively and for as long as possible because it's a significantly bigger burden on them

I say this as someone who drives a Tesla but is still extremely judgemental of Tesla

[–] n33rg@lemmy.ml 0 points 1 year ago* (last edited 1 year ago) (1 children)

Agreed. The concept of judging vehicle quality by number of recalls is severely flawed for this very reason. My Subaru Impreza has had a number of recalls for a variety of trivial things, but I’ve had only one actual issue with it in 65k miles and have spent relatively little on maintenance. Comparing that to the Audi A4 I had before this car which required maybe one recall in similar mileage but I was constantly fixing major items from leaks, broken drive related components, etc.

Neither had any motor related issues so far, aside from burning oil in the Audi. But by number of recalls? That Audi was great! But they also had a number of lawsuits filed in attempt to get them to actually recall the multitude of problems. The one that it actually had was the result of them losing such a suit, but so many years later it really didn’t matter.

So yeah, terrible metric to track. At this point, I’d rather see that the company has a dozen recalls on their vehicles than zero.

Edit: I should clarify. That being said, I do believe Toyota actually makes a solid car the first time. Boring, but quality is a huge focus for them. I’m still hesitant to trust recall counts though and I don’t think I’d trust Mercedes number as a valid quality metric.

[–] noneabove1182@sh.itjust.works -1 points 1 year ago

that last edit you added is probably the worst part, because it takes away from how solid Toyota and others are because it ruins the entire metric, Toyota is likely crushing it, and entirely possible Tesla is actually really really bad, but without the RIGHT metrics we can't actually draw any good conclusions, it's not just bad for tesla but for the whole market